- 53+ Reviews on Google
- Multilingual Team
- 200+ Melbourne Support Workers
- Registered NDIS Provider #4050126032
NDIS Supported Independent Living in Melbourne
Living on your own should be comfortable, not hard. At Hilda Care, we help people with disabilities find homes and get the support they need, when they need it. As a registered NDIS SIL provider in Melbourne with 200+ support workers and homes across the city, we are ready to help.
A Registered SIL Provider You Can Count On
From 1 July 2026, every NDIS SIL provider must be registered with the NDIS Quality and Safeguards Commission. Hilda Care has been a registered provider since 2018 already audit current and operating to the new standards. If your current provider is unregistered or unsure about the transition, talk to us.
Get Reliable NDIS Supported Independent Living in Melbourne
Since 2018, Hilda Care has been a registered SIL provider in Melbourne. We work with you and your support coordinator to create a daily routine that fits your lifestyle. Whether you need flexible drop-in help or 24/7 care, our services help you live safely and independently in a place that feels like home. You can choose from shared homes, independent units, or fully supported settings, depending on what works best for you.
“You deserve care that feels personal. Let’s work together to create a daily routine that fits your lifestyle.”
Professional SIL Provider in Melbourne Since 2018
Since 2018, we have seen that people want a real home, not just a service. Support should feel caring, not rushed or impersonal. Our goal is to give you practical help, so you have more time and energy for your goals, hobbies, and social life.
Our team provides high-quality, supported independent living services across Melbourne. Everyone’s support needs are different. Some people need only a few hours of help each day, while others need 24/7 support, including overnight care.
All our staff are:
- NDIS Screened
- Police-Checked
- Trained In Trauma Informed Care
Many of our team also speak
- Turkish
- Italian
- Filipino
- Macedonian
- Portuguese
so families across Melbourne’s western and northern suburbs can access support in their first language.
“Take control of your support with person-centred SIL in Melbourne.“
Core Supported Independent Living Services
We Offer
From meal prep to community participation, we’re here to support you and help you live independently.
Personal Care Support
We help you shower, get dressed, and manage your morning routine. This way, you can start each day feeling clean and ready.
Medication Management
We remind you to take your medicine on time and to check for any side effects. This supports your health and safety at home.
Meal Preparation & Grocery Shopping
We help you plan your meals, shop for groceries, and cook dishes you enjoy. This way, you can eat well every day.
Domestic Assistance
We vacuum your floors, do your laundry, and keep your home tidy, helping you maintain a clean, relaxing environment.
Transportation Services
We drive you to doctor visits, coffee shops, or footy games. This helps you stay connected to your friends and your Melbourne community.
Social & Community Participation
We go with you to events, parks, or church. This way, you can meet people and do things you enjoy outside your home.
Browse Current SIL Vacancies and Accommodations
in Melbourne
We regularly add new property options across Melbourne and Victoria. Finding the right housemate, property type, and support level is important for your well-being. You can choose from shared homes, more independent living with scheduled support, or fully staffed homes if you need more care. Our goal is for you to feel comfortable, safe, and in control.
From meal prep to community participation, we’re here to support you and help you live independently.
Understanding SIL vs. SDA Funding
These two are easy to mix up, but they cover different things:
SDA
SDA (Specialist Disability Accommodation) refers to the physical building. It includes the bricks, the wheelchair ramps, and the customised bathrooms.
SIL
Supported Independent Living
SIL (Supported Independent Living) is about the people. It covers the care schedule and the support workers who help you at home. Many people receive both SIL and SDA, with SDA covering the home and SIL providing the daily support you need.
SIL funding pays for your support staff. It does not cover your day-to-day living expenses, such as rent, groceries, or utility bills.
Check Your Eligibility for NDIS SIL Funding
Understanding your NDIS plan should not get in the way of getting the support you need. Supported independent living funding is for people who need a high level of daily, often overnight, hands-on help to live safely and independently. This support is usually for those who need help with daily tasks like personal care, cooking, taking medication, or staying safe at home. The NDIS checks if this level of support is reasonable and necessary for your situation.
Your needs can change over time, and your support should change too. If your situation changes, your NDIS plan and support levels can be reviewed to make sure you continue to receive the right care and support.
Feeling Overwhelmed By NDIS
Paperwork?
We can help you gather the functional evidence you need for your SIL application from Functional Capacity Assessments to Roster of Care documentation.
How We Help You Manage Your SIL Plan and Home Life
When we talk to our participants, certain concerns often come up. For example, David came to us feeling stressed. His biggest worry was,
"I am terrified of being placed with housemates who do not respect my boundaries."
Moving in with strangers can be hard for NDIS participants. As a leading SIL accommodation provider in Melbourne, we do not just fill empty beds. For David, we arranged several meet-and-greets before anyone moved in. If housemate relationships do not work out, we step in to help. David always has the option to seek a different living arrangement through supported independent living in Melbourne.
"Getting a Functional Capacity Assessment (FCA) is too expensive right now."
Switching to the new I-CAN assessment tool and stricter functional evidence can be confusing. While we cannot change the NDIS policy, our team works closely with your support coordinator to make sure all your medical and allied health evidence is collected. We help build a clear Roster of Care (ROC) so the NDIS sees the full picture of your daily challenges.
"What if my support needs suddenly change?"
If you suddenly need more support because of a medical change or burnout, we offer flexible scheduling. We can quickly increase your support hours to keep you safe while your Support Coordinator requests an urgent plan review from the NDIA.
Be part of a community where your boundaries are respected. Learn how our careful matching process works.
The Hilda Care Difference
Common Concerns Participants Raise About SIL Providers
How Hilda Care Does Things Differently
- Unclear Billing: Some participants report being charged for services that weren’t clearly explained.
- Transparent Billing: We provide honest and open billing so you know exactly where your money goes.
- Mismatched Housemates: Being placed with housemates who don’t share your routine or boundaries can make daily life harder.
- Careful Matching: We set up different meetings to make sure you like the people you live with.
- Gaps In Overnight Support: Some homes have no active or sleepover staff at night.
- 24/7 Support Availability: Our trained staff is available around the clock to help with your needs and medication.
- Sudden Changes In Housing: When SIL providers act as landlords and sell properties, residents can be displaced.
- Stable Housing: We offer stable homes, so you do not have to worry about moving suddenly.
- Inconsistent Staff: Frequent worker changes break down routines.
- Consistent Care Teams: Our 200+ support workers are organised into consistent care teams that learn your routine, medication, and preferences.
Choose a SIL provider that values transparency, consistency, and the standards the NDIS now requires.
Start SIL in Melbourne with Us in 5 Simple Steps
We’ve helped hundreds of Melbourne participants move from confusion to a stable, staffed home. Here is our simple process:
Review Your Plan
We review your NDIS plan to see if you have SIL funding or need a review.
Match Your Needs
Match your daily needs (overnight help, medication, meals) to a home type (shared, independent unit, or staffed 24/7).
Meet Your Housemates
If sharing, we arrange two meet-and-greets with prospective housemates.
Build Your ROC
Write a plain-English Roster of Care (ROC). You approve each task and time.
Move In
Move in with a planned settling-in period — your care team is introduced gradually so routines stay stable from day one.
Don’t wait for “someday.” Start your Roster of Care (ROC) assessment with our experts today.
A Real Client Story from Hilda Care
One of our participants, Sarah, came to Hilda Care needing both SDA and SIL support. Sarah uses a wheelchair, so her NDIS plan includes SDA funding for an accessible house with lowered kitchen benches. She also needs help with meal preparation and getting out of bed safely.
Her supported independent living funding in Melbourne covers support workers from our team who visit her every day. We make sure she gets her daily medications on time and can live on her own.
Local SIL Provider Across Melbourne
As a registered NDIS supported independent living provider with 200+ support workers and SIL homes across Melbourne, we have homes and support workers ready to help you in many neighbourhoods:
Melbourne City & Inner Suburbs:
- CBD
- Carlton
- Docklands
- East Melbourne
- North Melbourne
Northern Melbourne:
- Broadmeadows
- Coburg
- Preston
- Reservoir
Western Melbourne:
- Burnside Heights
- Melton
- Caroline Springs
- Sunshine
Eastern Melbourne:
- Box Hill
- Hawthorn
- Glen Waverley
- Ringwood
Southern Melbourne:
- St Kilda
- South Yarra
- Malvern
- Bentleigh
Need SIL near you today? Call us and ask, “Do you have support workers in my suburb?”
Frequently Asked Questions (FAQs)
Does Supported Independent Living in Melbourne cover my rent and groceries?
No, SIL funding is meant to cover the cost of support workers who help you with daily tasks. It does not cover everyday living expenses such as rent, groceries, or utility bills. However, our team can help you learn how to manage your budget and weekly shopping.
Can I get NDIS SIL services in Melbourne if I want to live alone?
Yes, you can. Supported Independent Living is not just for shared homes. If you want to live on your own, our support workers can come to your home to help with cooking, cleaning, personal care, and tracking your daily medications and appointments.
Do I get to choose who I live with in SIL accommodation in Melbourne?
Yes, you always have a say in who you live with. We know that choosing the right housemates is important for a happy home. We arrange several meet-and-greets before anyone moves in to make sure everyone gets along, respects each other’s boundaries, and feels comfortable.
What happens if I need help at night or a support worker can’t make it?
With our SIL providers in Melbourne, you will never be left without support. If your NDIS plan includes 24/7 care or overnight support, we make sure a trained staff member is always on site. If your regular worker is sick or unavailable, we have a backup team ready to help right away so your routine is not interrupted.
How long does it take for NDIS housing support funding in Melbourne to be approved?
The approval process can take a few months because NDIS assessors need to review your functional capacity assessments and occupational therapist reports. Our team is here to help you gather all the right documents, reports, and evidence to make the application process as smooth and stress-free as possible.
Is Hilda Care a registered NDIS provider?
Yes. Hilda Care is a registered NDIS provider (Registration #4050126032), operating since 2018. We are independently audited and meet the NDIS Practice Standards. Our registration covers Supported Independent Living and a range of related supports.
How is Hilda Care preparing for the 2026 NDIS mandatory registration changes?
From 1 July 2026, all NDIS SIL providers must be registered with the NDIS Quality and Safeguards Commission. Hilda Care has been a registered provider since 2018, so we are already operating to the standards the new framework requires. Participants moving to us during the 2026 transition will not see any disruption to their supports.
Can I switch to Hilda Care from another SIL provider?
Yes. You can change SIL providers at any time, and you do not need to justify your reasons. Speak to your Support Coordinator or Local Area Coordinator. We coordinate the transition with your current provider to keep your supports running without disruption.
Which Melbourne suburbs does Hilda Care service for SIL?
We have SIL homes and 200+ support workers across all five Melbourne regions: Inner Melbourne (CBD, Carlton, Docklands, East Melbourne, North Melbourne), Northern Melbourne (Broadmeadows, Coburg, Preston, Reservoir), Western Melbourne (Burnside Heights, Melton, Caroline Springs, Sunshine), Eastern Melbourne (Box Hill, Hawthorn, Glen Waverley, Ringwood), and Southern Melbourne (St Kilda, South Yarra, Malvern, Bentleigh). Call us to confirm coverage in your specific suburb.
Does Hilda Care have support workers who speak languages other than English?
Yes. Many of our support workers speak Turkish, Italian, Filipino, Macedonian, and Portuguese. If a participant or family prefers to communicate in a language other than English, we will match support workers accordingly where possible.
Still have questions about your NDIS plan review? Get clear, expert answers from our SIL team today.